Privacy Policy

Welcome to dc666, Bangladesh's trusted online casino and sports betting platform. Your privacy matters to us. This Privacy Policy sets out in detail how dc666 collects, processes, stores, and protects your personal data whenever you access or use our website, mobile experience, games, or any related services. By continuing to use dc666, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, you should discontinue use of our platform. We may update this Privacy Policy from time to time; the most current version will always be available at this page. We encourage you to review it periodically.

1. Information We Collect

To provide you with a safe, personalised, and legally compliant gaming experience, dc666 collects several categories of personal information. The types of data we may collect include, but are not limited to, the following:

• Identity data: full name, date of birth, username, and copies of government-issued identification documents required for KYC verification.
• Contact data: email address and, where provided, a mobile phone number associated with your bKash, Nagad, or Rocket account.
• Financial data: deposit and withdrawal transaction records, payment method references (bKash, Nagad, Rocket, Upay), and account balance history — no full card numbers are ever stored on our servers.
• Technical data: IP address, browser type and version, device type, operating system, time zone, and session logs collected automatically when you visit dc666.
• Usage data: pages visited, games played (including game session duration and betting history), features interacted with, and navigation paths across our platform.

2. How We Use Your Information

dc666 uses your personal data only for legitimate, clearly defined purposes. We will never sell your information to third parties for their own marketing use. The lawful bases and purposes for which we process your data include:

• Account management: to register, verify, and maintain your dc666 player account, and to process your deposits and withdrawals securely.
• Service delivery: to provide access to live casino games, cricket betting, slots, crash games, and all other platform features that form the dc666 experience.
• Legal compliance: to meet our KYC, anti-money laundering (AML), and responsible gaming obligations, including age verification to confirm that all players are 21 years or older.
• Customer support: to respond to your enquiries, complaints, and support requests submitted through our official support channels.
• Platform improvement: to analyse usage patterns, detect fraud or suspicious activity, improve our games and services, and personalise the experience for players based in Dhaka, Chittagong, Sylhet, and across Bangladesh.

3. Cookies and Tracking Technologies

dc666 uses cookies and similar tracking technologies to enhance your browsing experience, maintain session integrity, and understand how players interact with our platform. You may control cookie preferences through your browser settings, although disabling certain cookies may affect platform functionality. The cookies we use fall into the following categories:

• Essential cookies: required for the website to function correctly, including maintaining your logged-in session and remembering security preferences.
• Analytics cookies: help us understand which pages and games are most popular, how users navigate the site, and where improvements can be made.
• Functional cookies: allow dc666 to remember your preferences such as language settings, display options, and other personalised features.
• Marketing cookies: used, where you have given consent, to deliver relevant promotional content about dc666 bonuses, events, or new game launches.

4. Data Sharing and Third Parties

dc666 does not sell, trade, or rent your personal information to unaffiliated third parties. We may share data only in the following strictly limited circumstances: with payment processors (such as bKash, Nagad, Rocket, and Upay) solely to facilitate your transactions; with identity verification and KYC service providers for mandatory compliance checks; with technology partners who operate parts of our platform infrastructure under strict data processing agreements; and with law enforcement or regulatory bodies when required to do so by applicable law. All third-party service providers we work with are contractually required to treat your data with the same level of confidentiality and security that dc666 applies.

5. Data Security

The security of your personal data is a top priority for dc666. We implement industry-standard technical and organisational measures to protect your information against unauthorised access, accidental loss, alteration, or disclosure. These protections include 256-bit SSL encryption on all data transmitted between your device and our servers; strict access controls ensuring that only authorised personnel can view sensitive player data; regular internal security audits and vulnerability assessments; and encrypted storage for all sensitive account information. While we take every reasonable precaution to protect your data, no method of internet transmission is 100% secure, and dc666 cannot guarantee absolute security. We encourage you to use a strong, unique password for your account and to keep your login credentials confidential at all times.

• 256-bit SSL encryption on all data transmissions between your device and dc666 servers.
• Role-based access controls to ensure only authorised staff can access sensitive player account data.
• Regular security audits and penetration tests conducted to identify and address potential vulnerabilities in our systems.
• Encrypted storage for all sensitive account credentials, financial records, and personally identifiable information held on dc666 infrastructure.

6. Data Retention

dc666 retains your personal data only for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable law and regulation. Account data is generally retained for the duration of your active account relationship with dc666, and for a reasonable period thereafter to meet legal or compliance obligations. Financial transaction records may be retained for longer periods as required by applicable financial regulations. When data is no longer required, it is securely deleted or anonymised in line with our internal data retention schedule. You may request deletion of your account data at any time by contacting our support team, subject to any overriding legal retention requirements.

7. Your Rights as a User

dc666 respects your rights in relation to your personal data. Depending on applicable law, you may be entitled to exercise the following rights by contacting our support team:

• Right of access: request a copy of the personal data dc666 holds about you and information about how it is being used.
• Right of rectification: request correction of any inaccurate or incomplete personal data we hold about you.
• Right of erasure: request deletion of your personal data where there is no compelling reason for dc666 to continue processing it, subject to legal and compliance obligations.
• Right to restrict processing: request that dc666 temporarily suspend the processing of your data while a dispute or accuracy query is being resolved.

8. Children and Minors

dc666 is strictly an adult-only platform. Our services are intended exclusively for players who are 21 years of age or older. We do not knowingly collect or process personal data from any individual under the age of 21. If we discover that personal data has been provided by or about a minor, we will take immediate steps to delete that information from our systems. Parents and guardians are encouraged to monitor and, where necessary, restrict minors' access to online platforms. If you believe a minor may have registered on dc666, please contact our support team immediately so we can investigate and act accordingly.

9. Changes to This Privacy Policy

dc666 reserves the right to update or revise this Privacy Policy at any time. When we make material changes to the policy, we will update the 'Last Updated' date at the top of this page. We may also notify registered users via email or an on-platform notification where the changes are significant. Your continued use of dc666 following any such update constitutes your acceptance of the revised policy. It is your responsibility to check this page periodically for any changes. If you object to any revised terms, you should stop using dc666 and contact our support team if you wish to close your account.

10. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way dc666 handles your personal data, please do not hesitate to reach out to our dedicated support team. You can contact us at any time — we are available 24 hours a day, 7 days a week — via email at [email protected] or through the Support section of this website. We aim to respond to all data-related queries within 5 working days. For detailed information on responsible gaming practices and your right to set deposit limits or request self-exclusion, please visit our Responsible Gaming page.